1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2-business days and delivery confirmed by way of email, immediately following checkout.

Products are shipped via first class international airmail, or courier and tracking numbers will be emailed when available from our shippers. Please see our shipping & returns page for further details.

2. Return and Refunds policy

The provision of products by Livingnetwork Healthy Supplements (Pty) Ltd (“Livingnetwork”) is subject to availability. In cases of unavailability, and where payment has been paid by the client, Livingnetwork will refund the client in full. If the order is cancelled before it is shipped, Livingnetwork will refund the product value (excluding any shipping costs), within 60 days.  Please see our shipping & returns page for further details.

3. Customer Privacy policy

Livingnetwork shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Protection of Personal Information Act 4 of 2013 (POPI) and Promotion of Access to Information Act 2 of 2000 (PAIA). The Privacy policy and PAIA manual may be downloaded from:


4. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards via one of our payment gateways.


5. Customer details separate from card details

Customer details will be stored by Livingnetwork separately from card details which are entered by the client on the relevant payment gateway’s secure site.

6. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

7. Consumer Protection Act

If you are not the end-user of any product purchased from Livingnetwork, you undertake to keep track of where such product is distributed to.

In the event of a product recall, should this ever arise, you undertake to assist us in respect of such process.

8. Governing law

This website and any transaction through this website is governed by the laws of South Africa.

9. Variation

Livingnetwork may, in its sole discretion, change these terms and conditions or any part thereof at any time without notice.

10. Company information

This website is run by Livingnetwork Healthy Living Supplements (Pty) Ltd (“Livingnetwork”), based in South Africa,  with registration number 2023/917247/07, and managed by Dean Ferris (Director).

Company Physical Address: Pinetree Crescent, Vredehoek, Cape Town, 8001, South Africa

To avoid spam, we have excluded our email address from being viewed here please use the 'contact us' tab on the main page to reach us.



The products, information and any other content on this site are not offered for the diagnosis, cure, mitigation, treatment or prevention of any disease or disorder nor have any statements herein been evaluated by the MCC or Department of Health. Said content is not intended as medical advice. Please consult a health care professional with regard to any ailment, disorder or disease.